Dynamic Medical Imaging Cancelation Policy:
We understand that life can sometimes throw unexpected challenges our way, leading to changes in plans. If you find yourself needing to cancel or reschedule your appointment, we kindly ask for your understanding in providing us with a minimum of 48 hours' notice. This helps us ensure that our schedule runs smoothly for all patients.
In the event that circumstances prevent you from giving us the requested notice, we humbly request your understanding that a cancellation fee of $100 will be applied. This fee assists us in managing our resources effectively and maintaining the quality of care we strive to provide.
If the need to cancel arises, we encourage you to reach out to us through a simple call to our office or an email to DMINJAUTHO@GMAIL.COM Your cooperation and consideration of this policy are greatly appreciated as we work together to deliver the best possible service to all our patients.
CD Pick-Up Service Policy
For patients opting to use our CD pick-up service, kindly observe the following guidelines:
1. Visit During Business Hours: Patients are required to come to our office during regular business hours to obtain an extra copy of their study.
2. Copy Fee: A fee of $10 per study applies for this service.
3. Payment Requirement: The office accepts Cash or Credit card payment.
4. Pick-Up Pre-Order: Unfortunately, there is no pre-order possibility for the pick-up service. You must personally visit our office to make your image copy request. There is a minimum wait time of 30 minutes.
Mailing Service Policy
For patients choosing our mailing service, kindly adhere to the following guidelines:
1. Delivery Method: We offer a mailing service for study copies.
2. Fee: The fee for this service is $40 per study. encompassing both the copying and shipping expenses.
3. Form Completion: Complete the provided request form with the required details.
4. Date and Address: Ensure accurate inclusion of the date of service and the shipping address in the form.
5. Shipping Time Frame: Be aware that utilizing regular mail might lead to a delivery time of up to 10 business days.
6. No Tracking: Please note that the regular mail option does not provide tracking information.
7. Payment Requirement: Payment is accepted only when accompanied by a request for image copy form is completed
8. All request received after 3pm are handled the next business day business days are Monday – Friday no holidays or weekends
Kindly be aware that the shipping service is exclusively available for patient requests. Any requests from third-party entities such as external companies, insurance firms, or legal representatives must be submitted through the appropriate HIPAA compliant channel to the following email address: firstname.lastname@example.org.